Corporate Messaging

We work with our customers to deliver messages aligned with strategic corporate objectives. Whether you are communicating during times of uncertainty or change, a merger/acquisition or a cultural change, we help our customers deliver clear, consistent messaging to all employee populations. Even if messages are not related to employee benefit programs, we can assist with the creation and distribution during important enrollment periods.

Messages are delivered using various platforms including:
  • Call/email/mobile blasts
  • Call center during enrollment
  • One-on-one meetings during enrollment
  • Benefit booklets/posters/postcards/payroll stuffers
  • Manager and employee letters
  • Web portals

"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "

-Bonnie O’Meara, Vice President-Human Resources


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Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.