Corporate Messaging
We work with our customers to deliver messages aligned with strategic corporate objectives. Whether you are communicating during times of uncertainty or change, a merger/acquisition or a cultural change, we help our customers deliver clear, consistent messaging to all employee populations. Even if messages are not related to employee benefit programs, we can assist with the creation and distribution during important enrollment periods.
Messages are delivered using various platforms including:
- Call/email/mobile blasts
- Call center during enrollment
- One-on-one meetings during enrollment
- Benefit booklets/posters/postcards/payroll stuffers
- Manager and employee letters
- Web portals
"Based on feedback from our employees, having a pre-scheduled one-on-one enrollment meeting with a counselor greatly improved their understanding of the benefit coverage and available options. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.