We work with our customers to deliver messages aligned with strategic corporate objectives. Whether you are communicating during times of uncertainty or change, a merger/acquisition or a cultural change, we help our customers deliver clear, consistent messaging to all employee populations. Even if messages are not related to employee benefit programs, we can assist with the creation and distribution during important enrollment periods.
Messages are delivered using various platforms including:
- Call/email/mobile blasts
- Call center during enrollment
- One-on-one meetings during enrollment
- Benefit booklets/posters/postcards/payroll stuffers
- Manager and employee letters
- Web portals
"Based on feedback from our employees, having a pre-scheduled one-on-one enrollment meeting with a counselor greatly improved their understanding of the benefit coverage and available options. "
-Bonnie O’Meara, Vice President-Human Resources
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.