Email and Call Reminders
BCI facilitates employee email and call reminders to help increase participation and deliver important messaging. These communication reminders have a positive effect during an annual open enrollment event and when onboarding new hires. Employers use our email and call reminders to reach non-responders, as pre-enrollment communication, as a method for increasing urgency and to encourage participation.
"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."
-Bonnie O’Meara, Vice President-Human Resources
Employee Enrollment Experience
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Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.