Employee Decision Tools
Employees need all the help they can get when it comes to making important health care decisions. BCI’s decision tools offer employees the resources they need to make cost-effective choices and become better health care consumers. All of our tools work in both counselor-assisted and self-service environments and are system agnostic, meaning they can be embedded or overlaid on any system – yours, ours, or a third party’s.
"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "
-Julie Johnson, Senior Benefit Analyst
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.