Employee Decision Tools
Employees need all the help they can get when it comes to making important health care decisions. BCI’s decision tools offer employees the resources they need to make cost-effective choices and become better health care consumers. All of our tools work in both counselor-assisted and self-service environments and are system agnostic, meaning they can be embedded or overlaid on any system – yours, ours, or a third party’s.
"We have a substantial investment in our UltiPro benefits enrollment module. In addition to educating employees about our core benefits, BCI also helps employees navigate our system to complete our annual open enrollment. We have a good mix of voluntary benefits – some that help employees with medical expenses not covered by our group medical plan, and one that helps employees build a solid financial future. All plans have proven to be a good fit for our demographics. "
-Jessica Lord, Payroll and Benefit Coordinator, Flambeau Inc.
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.