Employee Decision Tools
Employees need all the help they can get when it comes to making important health care decisions. BCI’s decision tools offer employees the resources they need to make cost-effective choices and become better health care consumers. All of our tools work in both counselor-assisted and self-service environments and are system agnostic, meaning they can be embedded or overlaid on any system – yours, ours, or a third party’s.
"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.