Enrollment Guides

Pre-enrollment communication materials help guide individuals through the enrollment process and offer valuable benefit plan information. Our talented graphic designers and content writers create custom enrollment guides that can be utilized through print or interactive web-based technology.

Common distribution methods include:
  • Annual enrollment kits
  • New hire kits
  • Recruitment packets
  • Online/interactive digital booklets

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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."

-Operations Administrator

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.