Enrollment Guides

Pre-enrollment communication materials help guide individuals through the enrollment process and offer valuable benefit plan information. Our talented graphic designers and content writers create custom enrollment guides that can be utilized through print or interactive web-based technology.

Common distribution methods include:
  • Annual enrollment kits
  • New hire kits
  • Recruitment packets
  • Online/interactive digital booklets

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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.