Family Medical Leave

Constantly changing legislation and regulation around state and federal leave laws encourage employers to outsource FML administration. While outsourcing relieves Human Resources of approval and financial obligations, BCI plays a vital role in communicating and educating employees on new leave reporting and approval processes.


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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "

-Shannon Holloway, Benefits Manager

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Employee Enrollment Experience
Employee Enrollment Experience

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CASE STUDY

Enrollment Lifecycle, One-on-One to Self-Serve

Industry: Healthcare/Hospital

Enrollment Lifecycle, One-on-One to Self-Serve

Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.