Family Medical Leave
Constantly changing legislation and regulation around state and federal leave laws encourage employers to outsource FML administration. While outsourcing relieves Human Resources of approval and financial obligations, BCI plays a vital role in communicating and educating employees on new leave reporting and approval processes.
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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."
-Deborah Bowens, Benefits Manager, Youth Villages
Employee Enrollment Experience
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Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.