Interactive Digital Booklets

Technology has changed the face of consumerism. As employees become more tech-savvy, employers have an opportunity to use new media to increase engagement with employees. BCI’s communications and tech teams offer creative solutions to meet the needs of an evolving and diverse workforce. BCI materials can be used to meet the needs of the Summary of Benefits and Coverage (SBC) requirements.


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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "

-Julie Johnson, Senior Benefit Analyst

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.