Interactive Digital Booklets

Technology has changed the face of consumerism. As employees become more tech-savvy, employers have an opportunity to use new media to increase engagement with employees. BCI’s communications and tech teams offer creative solutions to meet the needs of an evolving and diverse workforce. BCI materials can be used to meet the needs of the Summary of Benefits and Coverage (SBC) requirements.


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"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."

-Kim Gerard, Risk/Benefits Manager

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.