Today’s use of social media tools is fundamentally changing the way we communicate. We all expect to interact in real time and get information on demand. Employees have come to expect the same with benefits communications as they engage in health, wellness and financial decisions, but social media can seem like a maze. At BCI, we have everything you need to understand the value of social media for benefits communication and how to begin using it as a part of your overall communication strategy.
"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."
-Kim Gerard, Risk/Benefits Manager
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Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.