"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."
-Kim Gerard, Risk/Benefits Manager
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.