Wellness Engagement
Employee wellness is closely linked to productivity and lower medical costs. That’s why wellness plan education is a key part of employers’ strategy to control costs. BCI’s Benefit Counselors and interactive tools help improve benefit education and drive participation while providing a positive return on investment for employers and employees.
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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
-Operations Administrator
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.