BCI or Third Party System
BCI wholly owns web-based systems for annual enrollments, newly eligible enrollments and benefit administration. Our technology solutions integrate with carrier and customers' existing systems to create a benefit process that is educational, efficient and above all, a positive experience for Human Resources and employees.
Our goal is to make sure customers find the right system to best fit their specific needs.
We have integrated with systems such as:
- Oracle
- PeopleSoft
- Lawson
- ADP
- bswift
- BenefitsCONNECT
- BenefitFocus
- BeneTrac
- Ceridian
- Infinium
- Benefit Harbor
- UltiPro
- SAP
- Kronos
- Dynamics
- Businessolver
- Empowered Benefits
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.