BCI or Third Party System
BCI wholly owns web-based systems for annual enrollments, newly eligible enrollments and benefit administration. Our technology solutions integrate with carrier and customers' existing systems to create a benefit process that is educational, efficient and above all, a positive experience for Human Resources and employees.
Our goal is to make sure customers find the right system to best fit their specific needs.
We have integrated with systems such as:
- Oracle
- PeopleSoft
- Lawson
- ADP
- bswift
- BenefitsCONNECT
- BenefitFocus
- BeneTrac
- Ceridian
- Infinium
- Benefit Harbor
- UltiPro
- SAP
- Kronos
- Dynamics
- Businessolver
- Empowered Benefits
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"We have had a very positive response regarding the benefits and the one-on-one meetings with the counselors at the new locations. Several employees stated that it was the best experience that they have had and that the counselors have been extremely helpful in ensuring that they are understanding our plans. All counselors have done an excellent job! We appreciate BCI's thoroughness and assistance during this process! "
-Michelle Figurski
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.