BCI or Third Party System
BCI wholly owns web-based systems for annual enrollments, newly eligible enrollments and benefit administration. Our technology solutions integrate with carrier and customers' existing systems to create a benefit process that is educational, efficient and above all, a positive experience for Human Resources and employees.
Our goal is to make sure customers find the right system to best fit their specific needs.
We have integrated with systems such as:
- Oracle
- PeopleSoft
- Lawson
- ADP
- bswift
- BenefitsCONNECT
- BenefitFocus
- BeneTrac
- Ceridian
- Infinium
- Benefit Harbor
- UltiPro
- SAP
- Kronos
- Dynamics
- Businessolver
- Empowered Benefits
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.