BCI or Third Party System

BCI wholly owns web-based systems for annual enrollments, newly eligible enrollments and benefit administration. Our technology solutions integrate with carrier and customers' existing systems to create a benefit process that is educational, efficient and above all, a positive experience for Human Resources and employees.

Our goal is to make sure customers find the right system to best fit their specific needs.

We have integrated with systems such as:
  • Oracle
  • PeopleSoft
  • Lawson
  • ADP
  • bswift
  • BenefitsCONNECT
  • BenefitFocus
  • BeneTrac
  • Ceridian
  • Infinium
  • Benefit Harbor
  • UltiPro
  • SAP
  • Kronos
  • Dynamics
  • Businessolver
  • Empowered Benefits

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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

DEMO

Employee Decision Tool
Employee Decision Tool

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.