BCI or Third Party System
BCI wholly owns web-based systems for annual enrollments, newly eligible enrollments and benefit administration. Our technology solutions integrate with carrier and customers' existing systems to create a benefit process that is educational, efficient and above all, a positive experience for Human Resources and employees.
Our goal is to make sure customers find the right system to best fit their specific needs.
We have integrated with systems such as:
- Oracle
- PeopleSoft
- Lawson
- ADP
- bswift
- BenefitsCONNECT
- BenefitFocus
- BeneTrac
- Ceridian
- Infinium
- Benefit Harbor
- UltiPro
- SAP
- Kronos
- Dynamics
- Businessolver
- Empowered Benefits
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"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.