Data Cleansing and Collection

BCI’s wholly-owned data management system allows us to efficiently collect and update personnel data and election files. In return, employers get a secure, proven process for vendor transmission of data that minimizes errors and provides customized, real-time internal reporting.

Our data collection process is a vital tool in confirming and validating data, such as:
  • Employee demographics
  • Beneficiary designations
  • Dependent demographics
  • Carrier and benefit elections - for employee and dependents
  • Spending account amounts captured - FSA (medical and dependent), HSA

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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "

-Julie Johnson, Senior Benefit Analyst

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Real-time HR Reporting
Real-time HR Reporting

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.