Data Cleansing and Collection

BCI’s wholly-owned data management system allows us to efficiently collect and update personnel data and election files. In return, employers get a secure, proven process for vendor transmission of data that minimizes errors and provides customized, real-time internal reporting.

Our data collection process is a vital tool in confirming and validating data, such as:
  • Employee demographics
  • Beneficiary designations
  • Dependent demographics
  • Carrier and benefit elections - for employee and dependents
  • Spending account amounts captured - FSA (medical and dependent), HSA

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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."

-Bonnie O’Meara, Vice President-Human Resources

DEMO

Real-time HR Reporting
Real-time HR Reporting

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.