Data Cleansing and Collection
BCI’s wholly-owned data management system allows us to efficiently collect and update personnel data and election files. In return, employers get a secure, proven process for vendor transmission of data that minimizes errors and provides customized, real-time internal reporting.
Our data collection process is a vital tool in confirming and validating data, such as:
- Employee demographics
- Beneficiary designations
- Dependent demographics
- Carrier and benefit elections - for employee and dependents
- Spending account amounts captured - FSA (medical and dependent), HSA
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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."
-Deborah Bowens, Benefits Manager, Youth Villages
CASE STUDY
Enrollment Lifecycle, One-on-One to Self-Serve
Industry: Healthcare/Hospital
Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.