Electronic Data Interchange
Managing pre- and post-enrollment EDI feeds can be challenging, due to frequent variations between customer and vendor formats. BCI’s EDI team is versed in all import/export formats. We provide both standard and custom formatting based on each project’s setup and scope of services.
We handle:
- Annual enrollment data exports
- Ongoing data imports and exports
- Payroll/HRIS exports
- Carrier exports
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"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."
-Kim Gerard, Risk/Benefits Manager
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.