Electronic Data Interchange
Managing pre- and post-enrollment EDI feeds can be challenging, due to frequent variations between customer and vendor formats. BCI’s EDI team is versed in all import/export formats. We provide both standard and custom formatting based on each project’s setup and scope of services.
We handle:
- Annual enrollment data exports
- Ongoing data imports and exports
- Payroll/HRIS exports
- Carrier exports
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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.