Electronic Data Interchange

Managing pre- and post-enrollment EDI feeds can be challenging, due to frequent variations between customer and vendor formats. BCI’s EDI team is versed in all import/export formats. We provide both standard and custom formatting based on each project’s setup and scope of services.

We handle:
  • Annual enrollment data exports
  • Ongoing data imports and exports
  • Payroll/HRIS exports
  • Carrier exports

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"We have a substantial investment in our UltiPro benefits enrollment module. In addition to educating employees about our core benefits, BCI also helps employees navigate our system to complete our annual open enrollment. We have a good mix of voluntary benefits – some that help employees with medical expenses not covered by our group medical plan, and one that helps employees build a solid financial future. All plans have proven to be a good fit for our demographics. "

-Jessica Lord, Payroll and Benefit Coordinator, Flambeau Inc.

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.