Electronic Data Interchange

Managing pre- and post-enrollment EDI feeds can be challenging, due to frequent variations between customer and vendor formats. BCI’s EDI team is versed in all import/export formats. We provide both standard and custom formatting based on each project’s setup and scope of services.

We handle:
  • Annual enrollment data exports
  • Ongoing data imports and exports
  • Payroll/HRIS exports
  • Carrier exports

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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.