BCI’s post-enrollment surveys provide employers with accurate, timely employee feedback on the enrollment process. These surveys enable you to make decisions about employee benefits and communications based on hard data. Employers can provide input on the survey design by selecting from a list of questions.
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
BCI Enrollment System
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The existing enrollment process posed an administrative challenge for the HR staff due to the large enrollment volume. PPACA regulations forced major plan changes. And, due to the employer’s plan year effective date, it was the only time employees could enroll prior to the launch of state and federal exchanges/marketplaces.