Employee Surveys
BCI’s post-enrollment surveys provide employers with accurate, timely employee feedback on the enrollment process. These surveys enable you to make decisions about employee benefits and communications based on hard data. Employers can provide input on the survey design by selecting from a list of questions.
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"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.