BCI’s post-enrollment surveys provide employers with accurate, timely employee feedback on the enrollment process. These surveys enable you to make decisions about employee benefits and communications based on hard data. Employers can provide input on the survey design by selecting from a list of questions.
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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."
-Bonnie O’Meara, Vice President-Human Resources
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Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.