Flexible Spending Account (FSA), Health Savings Account (HSA), Health Reimbursement Account (HRA)
When employees understand how spending accounts and related programs work to their benefit, they are more likely to participate and value them. BCI’s engagement and education solutions drive spending account participation and help individuals become more efficient benefit consumers.
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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
Employee Enrollment Experience
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The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.