Flexible Spending Account (FSA), Health Savings Account (HSA), Health Reimbursement Account (HRA)

When employees understand how spending accounts and related programs work to their benefit, they are more likely to participate and value them. BCI’s engagement and education solutions drive spending account participation and help individuals become more efficient benefit consumers.


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"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."

-Kim Gerard, Risk/Benefits Manager

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.