Flexible Spending Account (FSA), Health Savings Account (HSA), Health Reimbursement Account (HRA)

When employees understand how spending accounts and related programs work to their benefit, they are more likely to participate and value them. BCI’s engagement and education solutions drive spending account participation and help individuals become more efficient benefit consumers.


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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "

-Julie Johnson, Senior Benefit Analyst

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Employee Enrollment Experience
Employee Enrollment Experience

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.