Medical Plan Design Surcharge

More and more employers are requiring that individuals pay a penalty or surcharge for their unhealthy behaviors. BCI’s wholly-owned enrollment system allows employers to capture employee information by adding custom “snap-in” pages. The “snap-in” pages are seamlessly integrated with the enrollment system so surcharges are automatically applied during enrollment.

We create "snap-in" pages for the following:
  • Tobacco surcharges
  • Wellness surcharges
  • Weight-loss/diet surcharges
  • Biomed surcharges
  • Health risk assessment surcharges
  • Dependent medical coverage surcharges

"Based on feedback from our employees, having a pre-scheduled one-on-one enrollment meeting with a counselor greatly improved their understanding of the benefit coverage and available options. "

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.