Real-Time HR Reporting
BCI provides Human Resource professionals with the tools and metrics needed to accurately measure and evaluate an enrollment’s progress. Our web-based reports depict an accurate picture of an enrollment’s progress in real time, allowing Human Resource teams to make adjustments to enrollment conditions or prompt employee follow-up.
Some of our standard reports include:
- Evidence of Insurability
- Not-enrolled employee reports (or "incomplete" status)
- Dependent eligibility
- Wellness participation
- Consumer Driven Health Plan migration
- Internal reporting to assist in corporate strategy and budgeting
- Plus many more, including custom reports
"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
-Operations Administrator
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.