Real-Time HR Reporting

BCI provides Human Resource professionals with the tools and metrics needed to accurately measure and evaluate an enrollment’s progress. Our web-based reports depict an accurate picture of an enrollment’s progress in real time, allowing Human Resource teams to make adjustments to enrollment conditions or prompt employee follow-up.

Some of our standard reports include:
  • Evidence of Insurability
  • Not-enrolled employee reports (or "incomplete" status)
  • Dependent eligibility
  • Wellness participation
  • Consumer Driven Health Plan migration
  • Internal reporting to assist in corporate strategy and budgeting
  • Plus many more, including custom reports

"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages


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Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.