Real-Time HR Reporting
BCI provides Human Resource professionals with the tools and metrics needed to accurately measure and evaluate an enrollment’s progress. Our web-based reports depict an accurate picture of an enrollment’s progress in real time, allowing Human Resource teams to make adjustments to enrollment conditions or prompt employee follow-up.
Some of our standard reports include:
- Evidence of Insurability
- Not-enrolled employee reports (or "incomplete" status)
- Dependent eligibility
- Wellness participation
- Consumer Driven Health Plan migration
- Internal reporting to assist in corporate strategy and budgeting
- Plus many more, including custom reports
"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."
-Deborah Bowens, Benefits Manager, Youth Villages
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.