Annual/New Hire

We custom design and execute annual and new hire enrollment plans to meet your specific needs. Our experienced consultants ask relevant questions and use best practices developed over 30 years to effectively enroll your employees and deliver your message.

Our annual and new hire enrollment platforms include:
  • Web systems designed to interface with existing HRIS or to provide full benefit administration service
  • Counselor assistance both onsite and call center (system agnostic)
  • Self-service through BCI's wholly-owned enrollment system
  • Self-service through customer's existing system enhanced with BCI educational modules, decision tools and voluntary benefit enrollment integration
  • Dedicated full-time Benefit Representatives

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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "

-Julie Johnson, Senior Benefit Analyst

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.