Automated Forms

Automated enrollment forms are viable options for employees to self-enroll when one-on-one meetings are not possible. Each form is pre-populated with personalized information creating an efficient enrollment process for employees. Bar code technology allows BCI to complete and process the enrollment applications without onsite disruption, pending applications or billing discrepancies, virtually eliminating human error. Coupling self-service and direct mail enrollment services with automated call blasts and email reminders makes automated forms even more effective.

Enrollment options include:
  • Group meetings conducted by our highly trained Benefit Counselors
    - No one-on-one follow-up required
    - Employees self-enroll and return forms to Human Resources
  • Self-enrollment
    - Employees receive a personalized, pre-populated enrollment packet distributed and collected by Human Resources with BCI call center support
  • Direct mail enrollment
    - Employees receive a personalized, pre-populated direct mail enrollment packet to their homes that must be completed and returned for processing

"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."

-Operations Administrator

DEMO

Employee Enrollment Experience
Employee Enrollment Experience

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.