B-Connected Application
BCI understands that employers make a large investment in HR systems, which often have limited flexibility – that’s why we developed the B-Connected application. B-Connected works as an extension of an employer enrollment module to deliver benefit education, decision tools and supplemental benefit enrollment in one platform.
Value of B-Connected:
- Integrates with any self-service enrollment system to create a seamless employee experience, using industry standard data encryption
- Requires limited IT support from the employer
- Reduces build out of supplemental products in HRIS and payroll platforms
- Eliminates supplemental benefit carrier interfaces
- Provides real-time Evidence of Insurability approval (eliminating EOI paper processes)
- Accommodates group/individual/hybrid voluntary products
- Creates paperless process for auto enroll employee opt-out
- Engages employees using calculators, decision tools, audio and visual guides
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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
-Operations Administrator
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.