B-Connected Application
BCI understands that employers make a large investment in HR systems, which often have limited flexibility – that’s why we developed the B-Connected application. B-Connected works as an extension of an employer enrollment module to deliver benefit education, decision tools and supplemental benefit enrollment in one platform.
Value of B-Connected:
- Integrates with any self-service enrollment system to create a seamless employee experience, using industry standard data encryption
- Requires limited IT support from the employer
- Reduces build out of supplemental products in HRIS and payroll platforms
- Eliminates supplemental benefit carrier interfaces
- Provides real-time Evidence of Insurability approval (eliminating EOI paper processes)
- Accommodates group/individual/hybrid voluntary products
- Creates paperless process for auto enroll employee opt-out
- Engages employees using calculators, decision tools, audio and visual guides
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"We have had a very positive response regarding the benefits and the one-on-one meetings with the counselors at the new locations. Several employees stated that it was the best experience that they have had and that the counselors have been extremely helpful in ensuring that they are understanding our plans. All counselors have done an excellent job! We appreciate BCI's thoroughness and assistance during this process! "
-Michelle Figurski
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.