BCI specializes in helping companies streamline benefit administration processes. We offer scalable services to customize administration platforms to ensure the efficiency and accuracy of Human Resources’ processes. Our team also reviews current administrative practices and offers recommendations for improvement based on best practices. BCI’s benefit administration system can be used as an intermediary HRIS system, or it can be built around an existing system to bridge gaps that may exist in the benefit administration process. From enrollments to dependent audits, we can handle your benefit administration needs at considerably less cost and risk than trying to manually perform them in-house.
Benefit administration services include:
- managing new hire enrollments
- tracking employee status changes, terminations and life events
- data interfacing between our wholly-owned system and client payroll/HRIS and carriers/TPA eligibility system
- ad hoc, real-time reporting
- simplifying billing
- managing COBRA events
- managing evidence of insurability
- tracking and changing employee demographic information
- recording dependent eligibility
- auditing carrier eligibility
- retirement plan enrollment
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
BCI Enrollment System
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The employer wanted to have an active enrollment but did not want employees to meet with Benefit Counselors on site. The employees were accustomed to using the employer’s PeopleSoft system to learn about their benefits and enroll on a self-serve basis. Also the employer’s IT team was overworked and had very little resources to expend in adding a suite of voluntary benefits on the PeopleSoft system.