Benefit Administration

BCI specializes in helping companies streamline benefit administration processes. We offer scalable services to customize administration platforms to ensure the efficiency and accuracy of Human Resources’ processes. Our team also reviews current administrative practices and offers recommendations for improvement based on best practices. BCI’s benefit administration system can be used as an intermediary HRIS system, or it can be built around an existing system to bridge gaps that may exist in the benefit administration process. From enrollments to dependent audits, we can handle your benefit administration needs at considerably less cost and risk than trying to manually perform them in-house.

Benefit administration services include:
  • managing new hire enrollments
  • tracking employee status changes, terminations and life events
  • data interfacing between our wholly-owned system and client payroll/HRIS and carriers/TPA eligibility system
  • ad hoc, real-time reporting
  • simplifying billing
  • managing COBRA events
  • managing evidence of insurability
  • tracking and changing employee demographic information
  • recording dependent eligibility
  • auditing carrier eligibility
  • retirement plan enrollment

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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

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CASE STUDY

Enrollment Lifecycle, One-on-One to Self-Serve

Industry: Healthcare/Hospital

Enrollment Lifecycle, One-on-One to Self-Serve

Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.