Benefit Malls, Concierge and Discount Services
BCI partners with established companies that provide benefit malls, concierge and discount services to our customers.
The benefits offered include:
- Indemnity Plans
- Benefit Malls
- Employee Discount Services
- Concierge Services (mortgage, legal, ID theft, financial planning, additional counseling for employee assistance programs)
"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.