Benefit Malls, Concierge and Discount Services
BCI partners with established companies that provide benefit malls, concierge and discount services to our customers.
The benefits offered include:
- Indemnity Plans
- Benefit Malls
- Employee Discount Services
- Concierge Services (mortgage, legal, ID theft, financial planning, additional counseling for employee assistance programs)
"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.