Benefit Malls, Concierge and Discount Services
BCI partners with established companies that provide benefit malls, concierge and discount services to our customers.
The benefits offered include:
- Indemnity Plans
- Benefit Malls
- Employee Discount Services
- Concierge Services (mortgage, legal, ID theft, financial planning, additional counseling for employee assistance programs)
"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.