Benefit Malls, Concierge and Discount Services
BCI partners with established companies that provide benefit malls, concierge and discount services to our customers.
The benefits offered include:
- Indemnity Plans
- Benefit Malls
- Employee Discount Services
- Concierge Services (mortgage, legal, ID theft, financial planning, additional counseling for employee assistance programs)
"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center Support
Industry: Association
The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.