Co-browsing

The challenges of reaching and effectively communicating with a workforce spanning the country can be daunting. Thanks to improved technology, co-browsing services can be a timely and cost-effective solution to ensure individuals understand benefit information and system navigation. BCI’s enterprise technology platform offers universal system solutions for co-browsing any system through our call center.


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"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "

-Bonnie O’Meara, Vice President-Human Resources

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Real-time HR Reporting

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CASE STUDY

CDHP Communications and Plan Migration

Industry: Healthcare system

CDHP Communications and Plan Migration

The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.