Confirmation Statements

After an enrollment or status change event, BCI provides an official confirmation and summary of benefit elections, coverage levels, employee contributions and deduction periods. This document can be converted into a total compensation statement that can be used as a vehicle to collect post-enrollment documents. We can also translate it into multiple languages and adapt its use to multiple enrollment systems.


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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.