Consumer Driven Health Plans

The growth of Consumer Driven Health Plans (CDHPs) requires employees to make informed choices in their health plan offerings. With more benefit choices, benefit education becomes even more critical. Our extensive education tools help individuals better understand and appreciate their benefits while generating greater engagement. We apply communication and engagement methods that are proven to move the needle on participation in high deductible plans.


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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "

-Bonnie O’Meara, Vice President-Human Resources

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Employee Enrollment Experience
Employee Enrollment Experience

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.