Consumer Driven Health Plans

The growth of Consumer Driven Health Plans (CDHPs) requires employees to make informed choices in their health plan offerings. With more benefit choices, benefit education becomes even more critical. Our extensive education tools help individuals better understand and appreciate their benefits while generating greater engagement. We apply communication and engagement methods that are proven to move the needle on participation in high deductible plans.


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"We have a substantial investment in our UltiPro benefits enrollment module. In addition to educating employees about our core benefits, BCI also helps employees navigate our system to complete our annual open enrollment. We have a good mix of voluntary benefits – some that help employees with medical expenses not covered by our group medical plan, and one that helps employees build a solid financial future. All plans have proven to be a good fit for our demographics. "

-Jessica Lord, Payroll and Benefit Coordinator, Flambeau Inc.

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BCI Enrollment System
BCI Enrollment System

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.