Consumer Driven Health Plans

The growth of Consumer Driven Health Plans (CDHPs) requires employees to make informed choices in their health plan offerings. With more benefit choices, benefit education becomes even more critical. Our extensive education tools help individuals better understand and appreciate their benefits while generating greater engagement. We apply communication and engagement methods that are proven to move the needle on participation in high deductible plans.


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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.