Consumer Driven Health Plans
The growth of Consumer Driven Health Plans (CDHPs) requires employees to make informed choices in their health plan offerings. With more benefit choices, benefit education becomes even more critical. Our extensive education tools help individuals better understand and appreciate their benefits while generating greater engagement. We apply communication and engagement methods that are proven to move the needle on participation in high deductible plans.
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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."
-Deborah Bowens, Benefits Manager, Youth Villages
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.