Consumer Driven Health Plans
The growth of Consumer Driven Health Plans (CDHPs) requires employees to make informed choices in their health plan offerings. With more benefit choices, benefit education becomes even more critical. Our extensive education tools help individuals better understand and appreciate their benefits while generating greater engagement. We apply communication and engagement methods that are proven to move the needle on participation in high deductible plans.
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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail
The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.