Enrollment Methodologies

BCI's enrollment methods include:
  • Web systems designed to interface with existing HRIS or to provide full benefit administration service
  • Counselor-assistance both onsite and call center (system agnostic)
  • Self-service through BCI’s wholly-owned enrollment system
  • Self-service through customer’s existing system enhanced with BCI educational modules, decision tools and voluntary benefit enrollment integration
  • Dedicated full-time Benefit Representatives
  • Automated forms

"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "

-Bonnie O’Meara, Vice President-Human Resources

DEMO

Employee Enrollment Experience
Employee Enrollment Experience

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.