In today’s digital world, online enrollment is growing. Consumers may be more technologically-savvy than ever before, but challenges still persist when it comes to communicating and educating individuals on benefits. BCI’s online chat service provides another layer of support to ensure individuals understand both benefit information and system navigation. Our experienced Benefit Counselors provide immediate live support with minimal interruption to the self-serve experience.
> Learn More PDF
"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "
-Bonnie O’Meara, Vice President-Human Resources
Employee Decision Tool
Click here to select a demo
Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.