Qualifying Events
BCI’s benefit professionals provide the support you need to handle qualifying events. Outsourcing qualifying events to BCI creates a consistent process for your employees. Our service relieves Human Resources from the collection, employee follow-up and reporting aspects of all qualifying events.
Our representatives are able to expertly navigate all systems – BCI’s system, your system or a third party system. Automated data feeds are sent to carriers and vendors.
"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Call Center Enrollment
Industry: Financial
The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.