Qualifying Events

BCI’s benefit professionals provide the support you need to handle qualifying events. Outsourcing qualifying events to BCI creates a consistent process for your employees. Our service relieves Human Resources from the collection, employee follow-up and reporting aspects of all qualifying events.

Our representatives are able to expertly navigate all systems – BCI’s system, your system or a third party system. Automated data feeds are sent to carriers and vendors.


"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

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Real-time HR Reporting
Real-time HR Reporting

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.