BCI’s benefit professionals provide the support you need to handle qualifying events. Outsourcing qualifying events to BCI creates a consistent process for your employees. Our service relieves Human Resources from the collection, employee follow-up and reporting aspects of all qualifying events.
Our representatives are able to expertly navigate all systems – BCI’s system, your system or a third party system. Automated data feeds are sent to carriers and vendors.
"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
Employee Enrollment Experience
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The employer wanted to have an active enrollment but did not want employees to meet with Benefit Counselors on site. The employees were accustomed to using the employer’s PeopleSoft system to learn about their benefits and enroll on a self-serve basis. Also the employer’s IT team was overworked and had very little resources to expend in adding a suite of voluntary benefits on the PeopleSoft system.