Retirement Plans

Our comprehensive benefit education processes and tools engage individuals in preparing for their financial future. Our one-on-one education helps individuals develop a greater understanding and appreciation for these important benefits. BCI has the ability to enroll individuals in retirement plans using our wholly-owned enrollment system.


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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.