BCI helps improve the employee self-service experience while ensuring that employees understand how to enroll and where to go for important information. Today’s diverse employee population needs an equally diverse set of educational resources that conform to different learning styles. Devoting a range of resources to education results in greater employee understanding and participation.
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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."
-Bonnie O’Meara, Vice President-Human Resources
Real-time HR Reporting
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Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.