Self-Service
BCI helps improve the employee self-service experience while ensuring that employees understand how to enroll and where to go for important information. Today’s diverse employee population needs an equally diverse set of educational resources that conform to different learning styles. Devoting a range of resources to education results in greater employee understanding and participation.
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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
B-Connected Application
Industry: Healthcare/Hospital
The employer wanted to have an active enrollment but did not want employees to meet with Benefit Counselors on site. The employees were accustomed to using the employer’s PeopleSoft system to learn about their benefits and enroll on a self-serve basis. Also the employer’s IT team was overworked and had very little resources to expend in adding a suite of voluntary benefits on the PeopleSoft system.