Wellness Programs
Research finds that employee wellness is closely linked to productivity and lower medical costs. That is why wellness plan education and engagement is a key part of employers’ strategy to control costs. Our Benefit Counselors and interactive tools help improve benefit education and drive participation in wellness programs while providing a positive return on investment for employers and employees.
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"Based on feedback from our employees, having a pre-scheduled one-on-one enrollment meeting with a counselor greatly improved their understanding of the benefit coverage and available options. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Call Center and Self-Service
Industry: Retail

The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.