Staffing

BCI offers an array of staffing services to meet enrollment, communications, wellness and Human Resource service needs. Our teams of skilled benefit professionals act as extensions of internal Human Resource teams helping streamline processes to maximize efficiency. Whether staff is onsite or in the call center, BCI uses customer-approved scripts to provide quality service with the appropriate advice and assistance.

All BCI staffing is supported by strong management teams whose goal is to understand and meet specific customer expectations. BCI management teams focus on their area of expertise:

  • Training
  • Quality Assurance
  • Customer Service
  • Field Service
  • Call Center
  • Human Resource Service
  • Technology
  • Enrollment
  • Data Management
  • Communications