Claim Advocacy

BCI can provide a partner for employers to use when a personal level of support is needed to resolve billing and claims issues. Employees perceive this as a service provided by their employer for their benefit, having a positive impact on job satisfaction and retention.

> Learn More PDF

"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."

-Kim Gerard, Risk/Benefits Manager


Interactive Digital Booklet
Interactive Digital Booklet

Click here to select a demo


Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.