BCI can provide a partner for employers to use when a personal level of support is needed to resolve billing and claims issues. Employees perceive this as a service provided by their employer for their benefit, having a positive impact on job satisfaction and retention.
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"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."
-Kim Gerard, Risk/Benefits Manager
Employee Enrollment Experience
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Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.