Dedicated Benefit Representatives
Employee enrollment and new hire benefits onboarding can be two time-consuming tasks for Human Resources to perform. While staffing is stretched thin, BCI’s Dedicated Benefit Representatives complement internal Human Resource teams to ensure all employees get the individual attention they need. Representatives are onsite year-round, acting as one of your full-time employees but paid salary and benefits by BCI.
Representatives’ roles vary based on your needs and include:
- Core benefit and retirement plan communication and education
- Annual/ongoing newly eligible enrollment
- Employee demographic and status changes
- Eligibility tracking
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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "
-Julie Johnson, Senior Benefit Analyst
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Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.