Focus Groups

Conducting benefit package surveys and focus groups are important first steps to better understand employee preferences. BCI’s experienced research team fosters open communication and offers actionable benefits recommendations based on employee feedback


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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Communications Prior to Health Care Exchanges/Marketplaces

​The existing enrollment process posed an administrative challenge for the HR staff due to the large enrollment volume. PPACA regulations forced major plan changes. And, due to the employer’s plan year effective date, it was the only time employees could enroll prior to the launch of state and federal exchanges/marketplaces.