Focus Groups
Conducting benefit package surveys and focus groups are important first steps to better understand employee preferences. BCI’s experienced research team fosters open communication and offers actionable benefits recommendations based on employee feedback
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Enrollment Lifecycle, One-on-One to Self-Serve
Industry: Healthcare/Hospital
Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.