Focus Groups

Conducting benefit package surveys and focus groups are important first steps to better understand employee preferences. BCI’s experienced research team fosters open communication and offers actionable benefits recommendations based on employee feedback


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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "

-Shannon Holloway, Benefits Manager

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Employee Decision Tool
Employee Decision Tool

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CASE STUDY

Enrollment Lifecycle, One-on-One to Self-Serve

Industry: Healthcare/Hospital

Enrollment Lifecycle, One-on-One to Self-Serve

Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.