Health Care Advocacy
Navigating the complex and ever-changing health care system can be intimidating for individuals, but it doesn’t have to be. BCI’s professional health care advocates guide employees through every aspect of the health care decision-making process.
Our experienced team assists employees with:
- Benefit education
- Physician referrals
- Medical diagnosis
- Treatment options
- Billing issues
- Prescription price comparison
- Medical facility locator
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"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "
-Bonnie O’Meara, Vice President-Human Resources
CASE STUDY
Enrollment Lifecycle, One-on-One to Self-Serve
Industry: Healthcare/Hospital
Significant changes in the employer’s benefit package do not occur every year; however, providing services during annual enrollment to those employees who do have questions and/or mitigating circumstances is a constant challenge for the employer.