Health Care Advocacy
Navigating the complex and ever-changing health care system can be intimidating for individuals, but it doesn’t have to be. BCI’s professional health care advocates guide employees through every aspect of the health care decision-making process.
Our experienced team assists employees with:
- Benefit education
- Physician referrals
- Medical diagnosis
- Treatment options
- Billing issues
- Prescription price comparison
- Medical facility locator
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
Employee Decision Tool
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.