Health Care Advocacy

Navigating the complex and ever-changing health care system can be intimidating for individuals, but it doesn’t have to be. BCI’s professional health care advocates guide employees through every aspect of the health care decision-making process.

Our experienced team assists employees with:
  • Benefit education
  • Physician referrals
  • Medical diagnosis
  • Treatment options
  • Billing issues
  • Prescription price comparison
  • Medical facility locator

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"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."

-Deborah Bowens, Benefits Manager, Youth Villages

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CASE STUDY

CDHP Communications and Plan Migration

Industry: Healthcare system

CDHP Communications and Plan Migration

The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.