Health Care Advocacy
Navigating the complex and ever-changing health care system can be intimidating for individuals, but it doesn’t have to be. BCI’s professional health care advocates guide employees through every aspect of the health care decision-making process.
Our experienced team assists employees with:
- Benefit education
- Physician referrals
- Medical diagnosis
- Treatment options
- Billing issues
- Prescription price comparison
- Medical facility locator
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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
Real-time HR Reporting
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The employer wanted to have an active enrollment but did not want employees to meet with Benefit Counselors on site. The employees were accustomed to using the employer’s PeopleSoft system to learn about their benefits and enroll on a self-serve basis. Also the employer’s IT team was overworked and had very little resources to expend in adding a suite of voluntary benefits on the PeopleSoft system.