Newly Eligible Benefit Onboarding

New hires and newly eligible employees must quickly absorb the corporate culture and become familiar with – and connected to – their benefits. Comprehensive benefits onboarding is a key to improving employee satisfaction and reducing turnover. BCI teams perform a multitude of administrative onboarding duties so your Human Resources team can be more strategically engaged. We help with everything from benefits enrollment to orientation materials.


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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "

-Shannon Holloway, Benefits Manager

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.