Newly Eligible Benefit Onboarding

New hires and newly eligible employees must quickly absorb the corporate culture and become familiar with – and connected to – their benefits. Comprehensive benefits onboarding is a key to improving employee satisfaction and reducing turnover. BCI teams perform a multitude of administrative onboarding duties so your Human Resources team can be more strategically engaged. We help with everything from benefits enrollment to orientation materials.


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"BCI’s team of benefit counselors were a delight to work with and we were pleased we were able to offer our Team Members the first class service BCI provided."

-Kim Gerard, Risk/Benefits Manager

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.