Salaried Benefit Counselors
BCI Benefit Counselors work on a non-commissioned basis so employees feel no sales pressure during the enrollment process. Our goal is to provide a complete benefits education to each employee so they can make good choices in selecting the benefits package that best suits their needs. We take pride in the selection, evaluation and training of Benefit Counselors for every project. Training includes intensive product, benefit and systems education and all counselors are required to “test out” of training before beginning employee interviews. All BCI Benefit Counselors are licensed and appointed in all enrolling states.
"Our employees learn about their core benefits prior to making self-service elections on our HRIS; BCI counselors explain how our suite of voluntary benefits complements our core benefits prior to making their choices. It’s a process that’s worked really well for our employees."
-Deborah Bowens, Benefits Manager, Youth Villages
Real-time HR Reporting
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.