Salaried Benefit Counselors

BCI Benefit Counselors work on a non-commissioned basis so employees feel no sales pressure during the enrollment process. Our goal is to provide a complete benefits education to each employee so they can make good choices in selecting the benefits package that best suits their needs. We take pride in the selection, evaluation and training of Benefit Counselors for every project. Training includes intensive product, benefit and systems education and all counselors are required to “test out” of training before beginning employee interviews. All BCI Benefit Counselors are licensed and appointed in all enrolling states.


"We have had a very positive response regarding the benefits and the one-on-one meetings with the counselors at the new locations. Several employees stated that it was the best experience that they have had and that the counselors have been extremely helpful in ensuring that they are understanding our plans. All counselors have done an excellent job! We appreciate BCI's thoroughness and assistance during this process! "

-Michelle Figurski

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.