Salaried Benefit Counselors

BCI Benefit Counselors work on a non-commissioned basis so employees feel no sales pressure during the enrollment process. Our goal is to provide a complete benefits education to each employee so they can make good choices in selecting the benefits package that best suits their needs. We take pride in the selection, evaluation and training of Benefit Counselors for every project. Training includes intensive product, benefit and systems education and all counselors are required to “test out” of training before beginning employee interviews. All BCI Benefit Counselors are licensed and appointed in all enrolling states.


"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."

-Operations Administrator

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.