Telemedicine

Telemedicine services help diagnose and treat illnesses without having to make a doctor’s appointment or an emergency room visit. Telemedicine is a strategic opportunity for employers to create both a convenient and cost-savings benefit for employees. BCI uses professional Benefit Counselors and interactive tools to educate employees on telemedicine services and processes for care. Telemedicine combines health care and technology to diagnose illnesses, recommend treatment and prescribe medications for common ailments.

Some of the ailments include:
  • Cold/Flu
  • Allergies
  • Sinus Infections
  • Bronchitis
  • Headaches/Migraines
  • Stomachache/Diarrhea
  • Respiratory Infections
  • Urinary Tract Infections
  • Prescription Refills

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"Knowing that BCI would handle the enrollment meetings and election information, the HR team was able to spend the necessary time providing proactive communication about the benefit changes. This was essential to the success of the transition. "

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.