Telemedicine services help diagnose and treat illnesses without having to make a doctor’s appointment or an emergency room visit. Telemedicine is a strategic opportunity for employers to create both a convenient and cost-savings benefit for employees. BCI uses professional Benefit Counselors and interactive tools to educate employees on telemedicine services and processes for care. Telemedicine combines health care and technology to diagnose illnesses, recommend treatment and prescribe medications for common ailments.
Some of the ailments include:
- Sinus Infections
- Respiratory Infections
- Urinary Tract Infections
- Prescription Refills
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
Real-time HR Reporting
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The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.