Telemedicine services help diagnose and treat illnesses without having to make a doctor’s appointment or an emergency room visit. Telemedicine is a strategic opportunity for employers to create both a convenient and cost-savings benefit for employees. BCI uses professional Benefit Counselors and interactive tools to educate employees on telemedicine services and processes for care. Telemedicine combines health care and technology to diagnose illnesses, recommend treatment and prescribe medications for common ailments.
Some of the ailments include:
- Sinus Infections
- Respiratory Infections
- Urinary Tract Infections
- Prescription Refills
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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "
-Bonnie O’Meara, Vice President-Human Resources
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Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.