Your System, Our Counselor
BCI integrates with customers’ existing systems to create a benefit process that is educational, efficient and above all a positive experience for Human Resources and your employees. No matter which system, our Benefit Counselors are able to skillfully navigate and provide the benefit support needed to ensure employees make educated benefit choices.
"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
CASE STUDY
Dependent Eligibility Verification
Industry: Logistics
Employer wanted to use a third party to perform the verification for several reasons:
- Not enough HR staff to perform the process
- Removing ineligible dependents could be viewed negatively by some employees
- Employer’s records were a challenge from an accuracy perspective
- Employer needed more data collected from their employee base – like beneficiaries, emergency contact information, etc.