Your System, Our Counselor
BCI integrates with customers’ existing systems to create a benefit process that is educational, efficient and above all a positive experience for Human Resources and your employees. No matter which system, our Benefit Counselors are able to skillfully navigate and provide the benefit support needed to ensure employees make educated benefit choices.
"Based on feedback from our employees, having a pre-scheduled one-on-one enrollment meeting with a counselor greatly improved their understanding of the benefit coverage and available options. "
-Bonnie O’Meara, Vice President-Human Resources
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The existing enrollment process posed an administrative challenge for the HR staff due to the large enrollment volume. PPACA regulations forced major plan changes. And, due to the employer’s plan year effective date, it was the only time employees could enroll prior to the launch of state and federal exchanges/marketplaces.