Data Cleansing and Collection
BCI’s wholly-owned data management system allows us to efficiently collect and update personnel data and election files. In return, employers get a secure, proven process for vendor transmission of data that minimizes errors and provides customized, real-time internal reporting.
Our data collection process is a vital tool in confirming and validating data, such as:
- Employee demographics
- Beneficiary designations
- Dependent demographics
- Carrier and benefit elections - for employee and dependents
- Spending account amounts captured - FSA (medical and dependent), HSA
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"The Benefit Counselors were professional, well-trained and dedicated to delivering a standardized message. "
-Shannon Holloway, Benefits Manager
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.