Flexible Spending Account (FSA), Health Savings Account (HSA), Health Reimbursement Account (HRA)

When employees understand how spending accounts and related programs work to their benefit, they are more likely to participate and value them. BCI’s engagement and education solutions drive spending account participation and help individuals become more efficient benefit consumers.


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"By utilizing BCI’s on-site benefit counselors, we were able to expand our elective benefit offering to complement core medical plans, resulting in an enhanced benefit package. "

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.