Health Care Advocacy

Navigating the complex and ever-changing health care system can be intimidating for individuals, but it doesn’t have to be. BCI’s professional health care advocates guide employees through every aspect of the health care decision-making process.

Our experienced team assists employees with:
  • Benefit education
  • Physician referrals
  • Medical diagnosis
  • Treatment options
  • Billing issues
  • Prescription price comparison
  • Medical facility locator

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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."

-Operations Administrator

DEMO

Employee Decision Tool
Employee Decision Tool

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.