Onsite One-on-One Meetings
No communication method can match the human connection that comes from a face-to-face meeting. BCI’s professional team of Benefit Counselors travels onsite to provide individuals a personal enrollment experience. For more than 30 years, BCI has delivered this effective “high touch” communication model to employers. Our Benefit Counselors receive no commissions or incentives for enrollments; they are trained to serve the best interests of each enrolling individual.
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"The Benefit Counselor did an excellent job with our open enrollment. He was very knowledgeable, friendly and helpful with the enrollment process. All of the employees would like this to become a yearly process, as it was much more helpful to be able to have someone in person answer your questions."
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Industry: Healthcare system
The employer’s biggest challenge was designing effective communications for CDHP in a culture where 85% of employees elected the HMO plan the year prior, and management would not allow an active enrollment.