Video

We live in a visual culture. Video is a cost-effective alternative when direct face-to-face interaction is not. BCI offers custom video solutions precisely designed for the type of messaging, corporate culture and communications needed.

Common uses for video include:
  • Benefit education
  • Enrollment process guidance
  • Benefit changes or reinforcements
  • Company policy information
  • Corporate messaging and themes, like Wellness and Dependent Eligibility Verification
  • Human Resources training tools

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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Enrollment

Industry: Financial

Call Center Enrollment

The previous enrollment methods were a combination of paper and various electronic platforms that posed challenges for both HR and employees. In addition, the benefit brokers wanted relief from being points of contact for Annual Enrollment election changes and New Hire onboarding processes. And, EDI feeds were sent separately from various sources to vendors.