We live in a visual culture. Video is a cost-effective alternative when direct face-to-face interaction is not. BCI offers custom video solutions precisely designed for the type of messaging, corporate culture and communications needed.

Common uses for video include:
  • Benefit education
  • Enrollment process guidance
  • Benefit changes or reinforcements
  • Company policy information
  • Corporate messaging and themes, like Wellness and Dependent Eligibility Verification
  • Human Resources training tools

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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "

-Bonnie O’Meara, Vice President-Human Resources


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Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.