Video

We live in a visual culture. Video is a cost-effective alternative when direct face-to-face interaction is not. BCI offers custom video solutions precisely designed for the type of messaging, corporate culture and communications needed.

Common uses for video include:
  • Benefit education
  • Enrollment process guidance
  • Benefit changes or reinforcements
  • Company policy information
  • Corporate messaging and themes, like Wellness and Dependent Eligibility Verification
  • Human Resources training tools

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"We have had a very positive response regarding the benefits and the one-on-one meetings with the counselors at the new locations. Several employees stated that it was the best experience that they have had and that the counselors have been extremely helpful in ensuring that they are understanding our plans. All counselors have done an excellent job! We appreciate BCI's thoroughness and assistance during this process! "

-Michelle Figurski

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CASE STUDY

Call Center and Self-Service

Industry: Retail

Call Center and Self-Service

​The employer wanted to generate better understanding around a complex benefits portfolio that included a high deductible medical plan with a health savings account, flexible spending account, limited benefit medical plan and a multifaceted wellness program. Communications also needed to include information around the Affordable Care Act, setting the stage for changes coming in the following year.