Video

We live in a visual culture. Video is a cost-effective alternative when direct face-to-face interaction is not. BCI offers custom video solutions precisely designed for the type of messaging, corporate culture and communications needed.

Common uses for video include:
  • Benefit education
  • Enrollment process guidance
  • Benefit changes or reinforcements
  • Company policy information
  • Corporate messaging and themes, like Wellness and Dependent Eligibility Verification
  • Human Resources training tools

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"BCI began handling our Benefits Administration process after failures with other providers. The entire experience has been wonderful for our employees, HR and management. "

-Julie Johnson, Senior Benefit Analyst

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Real-time HR Reporting
Real-time HR Reporting

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.