Chris focuses on communication, enrollment, and technology consulting for large employers while managing business development opportunities with insurance carriers, consultants, and other distribution partners. Chris is actively engaged in analyzing needs, designing systems, and developing flexible, customer centric strategies through technology enhancements.
Brian has developed and managed several insurance and benefit technology focused initiatives over the course of his career. Focusing on the people, process, and technology needs of a customer is paramount in developing an appropriate long-term solution. These have been key initiatives and the foundation of building a strong, long-lasting partnership with clients during his career. Brian currently leads the BCI national team of Regional Vice Presidents, working side-by-side to solve each client’s complex challenges to achieve the desired long-term outcome. Through his leadership, he has helped to develop successful long-lasting solutions for 1,000’s of clients during his tenure at both a global consulting firm and benefits administration providers. His focus is addressing the targeted long-term strategic outcome, not just the shiny new buzz word and to focus on what is best for both the employees and the employer.
James is driven to solve complex problems in creative, innovative ways, bringing more than 16 years of experience in the benefit technology space. From operations to implementation, to product management and sales, James delivers a fresh perspective for any business need—and is relentless in that pursuit.
Jenna is passionate about customers, benefits technology, and continuous improvement. With over 20-years of experience in the benefits technology space, she leads BCI’s implementation and on-going support teams and is focused on delighting our customers and accelerating the efficiency of implementations & renewals through process and technology. Prior to joining BCI, she most recently led Data Strategy & Data Services for a publicly traded company with a focus on advancing data strategy, increasing automation, and improving data quality. She brings extensive experience from previous roles in product management, quality management, and consulting.
Jason is passionate about using technology to solve tough problems to improve people’s lives. With 25 years of professional software experience, he leads BCI’s technology to deliver cutting-edge and impactful solutions. Prior to joining BCI, Jason led technology for a global software company in the benefits space. He has owned multiple small consulting companies, worked for large and small companies, and has spent time in engineering, architecture, security, IT, and leadership roles. He is an expert at transforming complex projects and situations into actionable and realistic plans to deliver results.
Dale leads BCI’s Finance team with more than 30 years of experience in employee benefit communications and enrollment. Previously, he served as the Chief Operating Officer of an Arizona-based communications and enrollment firm prior to joining BCI.
JW is a seasoned, transformational leader across the healthcare, telecommunications, and alternative energy industries with a record of improving operations, streamlining processes, and building high performing client-focused teams. With over 25 years of leadership experience, he leads BCI’s Call Center and Onsite enrollment teams and is focused on ensuring each employee interaction with a benefits counselor is an informative experience. Prior to joining BCI, he led a multi-site sales & operations support team spanning the US, which focused on educating potential clients on the benefits of choosing alternative energy including solar. Among his notable achievements is improving client engagement and growing revenue through building highly efficient, customer-focused organizations.
Lani is a champion of teams, bringing people together to innovate and eliminate day-to-day inefficiencies. She is passionate about the employee experience and uses her more than 20 years of experience at BCI to continually grow those teams through the intersection of technology and people. Collaborating across departments and companies, Lani leads our Call Center team with best in class training that reduces the daily work load for our Human Resources partners and provides white glove service to their employees.