Dependent Audit

Dependent eligibility audits help control employer health care costs while assuring accurate coverage for employees. This service confirms that employer dollars are allocated appropriately. BCI’s proven audit expertise takes the administrative burden off Human Resources staff and helps protect from unnecessary exposure.

BCI's annual event process includes:
  • Project planning
  • Data collection and data integrity checks
  • Employee communications
  • Management of the audit process

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"For those companies with lean HR teams, BCI is a creative solution for improving the employee benefit experience and for streamlining a time-sensitive project."

-Bonnie O’Meara, Vice President-Human Resources

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CASE STUDY

Call Center Support

Industry: Association

Call Center Support

The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.