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BCI is an Equal Opportunity Employer.
Support real-time and batch data integrations with our Carrier(s), Customer(s), and third-party system.
Manage the end-to-end delivery of BCI’s Proprietary Benefits Administration platform to our Partners.
Manage the relationship between BCI and our Customers by defining, tracking, and delivering our shared definition of success.
Create an impact, solve tough problems, and develop cutting edge web app technology on our Azure based platform using the latest software technologies.
Deliver professional and educational assistance to employees seeking to enroll in their company’s benefit program.
Deliver professional and educational assistance to employees seeking to enroll in their company’s benefit program.
Responsible for answering calls concerning general benefit questions; aiding in documenting dependents and verifying employer qualifying events, while maintaining a professional and courteous demeanor.
BCI’s data and security standards are in compliance with SOC 2 Type 2.
Our processes ensure your data is protected every step of the way.
BCI’s combination of People, Care, & Expertise is uniquely tailored to meet the challenges of an ever-changing Employee Benefits Landscape.
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The EDI Specialist supports real-time and batch data integrations with our Carrier(s), Customer(s), and third-party system. Accurate data exchange is the final step in the enrollment process that is ultimately the single largest contributor (outside of the enrollment itself) to our Customers’ satisfaction and the ability to reference the Customer(s).
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Solutions Consultants at BCI are responsible for the successful end-to-end delivery of ElectBenefits, BCI’s Proprietary Benefits Administration platform, to our Partners. Those partners can be Carriers, Brokers, Third-Party Administrators, and Employer Groups.
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The Customer Success Manager (CSM) is the face of BCI to our largest customers. After receiving an organized hand-off from Sales, the CSM manages the customer relationship and a team of support staff to maintain deadlines and maximize a quality customer experience. The CSM will build relationships with customers at a level that allows the sales executive to be minimally involved except at key points in the customer lifecycle.
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Self starting, full-stack senior level .NET engineer that is motivated to create an impact, solve tough problems, and develop cutting edge web app technology on our Azure based platform using the latest software technologies. This position is remote and operate can from anywhere in the United States and will be working with a well established, stable company that still has a start up feel.
Candidates must be authorized to work and located in the United States.
Experience with benefits is absolutely required. Knowledge of both primary benefits (Medical, Dental, etc.) and ancillary benefits (Life, AD&D, etc.) is preferred.
The ideal candidate will be familiar with the full software design life cycle including basic Scrum/Agile approaches to software development. They should have experience in designing, coding, testing, and consistently managing applications. They should be comfortable coding in a .NET/SQL Server/Azure/React stack and have an ability to write unit tests as well as test their code in order to maintain high quality software. Application design / architecture experience is highly desired.
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Deliver professional and educational assistance to employees seeking to enroll in their company’s benefit program.
Responsibilities include:
Call Center Benefit Counselor requirements:
Deliver professional and educational assistance to employees seeking to enroll in their company’s benefit program.
Responsibilities include:
Field Benefit Counselor requirements:
Responsible for answering calls concerning general benefit questions; aiding in documenting dependents and verifying employer qualifying events, while maintaining a professional and courteous demeanor.
Responsibilities include:
Customer Service Representative requirements: