BCI helps improve the employee self-service experience while ensuring that employees understand how to enroll and where to go for important information. Today’s diverse employee population needs an equally diverse set of educational resources that conform to different learning styles. Devoting a range of resources to education results in greater employee understanding and participation.
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"With BCI’s electronic enrollment process the overall project time was shortened. Rather than spending time tracking down missing forms, the HR team was able to focus on updating internal records and getting new benefit materials to employees more quickly. "
-Bonnie O’Meara, Vice President-Human Resources
BCI Enrollment System
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The Association was concerned the new suite of benefits would be difficult to understand due to product similarities; therefore, leaving the entire population to a self-serve environment was not the desired scenario. More assistance was needed for individuals who were not technologically savvy or had specific questions as to what the products could do for their unique situations.